Reference

Legal Terms for Your Account

We set out how iv7 handles access, data, cookies and account changes for India, so you can see what applies before you open your account.

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How Access Works in India

iv7 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms explain how we handle legal requests, account use and access for India readers. The rule that applies to you depends on local law, your account status and the device or payment route you use. Where a state or country rule restricts a service, we

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keep that service available only where local law permits. If you send identity documents, we use them to verify the record, check fraud risk and keep a trace of the request. Payment chips such as UPI, Paytm, PhonePe and Google Pay may appear in your wallet
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where those rails are supported, but each transfer can still need an extra check before it moves. If you want a correction, deletion request or a copy of what we hold, use the contact paths listed on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to Send Policy Requests

If you want a correction, a data copy or a question about access, start from the contact path in your account area. We route the message to the team that handles legal requests, so the reply matches the topic and the record tied to your account. Use the same registered details you used to open the account, because that helps us verify the request without delay.

Team online

Secure Chat

Send the request from your account chat so we can match it to your profile, check the right record and reply without making you repeat the same details.

Email Request

Use the email path shown in your account if you need a copy of stored data, a correction or a deletion request. Add your registered name and contact detail to speed verification.

Call Back

If your question is time-sensitive, ask for a callback through the listed number. We will confirm your identity first, then explain the next step and the record we need.

DATA AND SECURITY

What We Keep and Why

We keep policy requests tied to your account trail, so we can check what was shared, when it was shared and which change you asked for.

Data handling

We store the details you send for account creation, security checks and request handling.

Cookies

Cookies remember session status, language choice and the path you took through the page.

Account security

We may ask you to verify a contact detail, device or payment marker before we act on a request.

Retention

We keep records only as long as needed for account handling, dispute checks, legal duties and fraud checks.

Change requests

If you want a correction, deletion or access copy, send the request from the contact path in your account.

Contact record

Every policy request gets a case trail so you can refer back to the same thread later.

Common Policy Questions on iv7

These questions cover access, data use, corrections, retention and the way we handle contact requests. The answer to any rule can change with local law, so the same account may be treated differently in another region. We keep the wording plain so you can see what we store, what we verify and where to ask for a change. That also includes cookie settings and identity checks.

Access depends on local law and on whether your account details can be verified. If a region restricts the service, we do not make it available there. The same account can therefore have different access rules in another place.

We keep the details you send for account setup, contact, identity checks, payment trace and request handling. We also keep the minimum device and session data needed to secure the account and maintain the audit trail.

Send the correction request from your account contact path and include the exact field you want changed. We may ask for proof before we edit the record, because we only update data after verification.

We keep records only for account handling, security checks, dispute work and legal duties. When those purposes end, we remove or anonymise the record where local law permits, then retain only what the law still requires.

Cookies help us remember your session status, the language you chose and the route you used to reach the page. If you clear them, your browser may reset those settings, but your account record stays intact.

Use the contact method shown in your account area and state whether the request is about access, correction, data copy or deletion. We then route it to the right team and reply through the same trail.

Legal Terms for Your Account

Where to Send Policy Requests

Secure Chat

Email Request

Call Back

What We Keep and Why

Data handling

Cookies

Account security

Retention

Change requests

Contact record

Common Policy Questions on iv7

01 Can I access iv7 everywhere?

02 What personal data do you keep?

03 How do I correct my details?

04 How long do you keep records?

05 What do cookies do on this page?

06 Who can I contact about a request?

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