Reference

Terms For Opening Your Account

These Terms & Conditions explain what happens when you open and use an iv7 account in India.

India use where local law permitsAccount rulesWallet checksData use

Local Law And Account Use

iv7 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These conditions apply to your use of iv7 in India and may shift when local law, bank checks or payment partner rules change. By opening an account, you confirm that your details are accurate, that you will not share login access, and that you will use

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the wallet and content only in ways allowed in your place of use. Where a condition cannot be applied in your region, we limit access rather than stretch the wording. Some requests, including profile edits, security resets or wallet checks, may need identity confirmation before we
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process them. For local payment context, the wallet area may show UPI, Paytm, PhonePe and Google Pay, but their availability still depends on your region and the checks needed for that account. We also keep a record of the version you accept, so support can trace
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which wording applied when you joined. If a clause conflicts with a mandatory local rule, the local rule takes priority for that place of use.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Where To Reach Us

If you want help with these terms, use the channels below and include your email on file or account ID. That helps us trace the clause, the action or the date you mean, so we can answer in the same thread. For urgent access issues, chat is fastest; for written changes, email works better and leaves a clean record. We use the same route for requests about eligibility, profile edits and any point that needs a written reply.

Team online

Email desk

Email us when you want a copy of these terms, a clause clarified, or a written answer about account access. Keep your email on file and account ID handy so we can find your record quickly.

In-app chat

Open chat from the account area if a rule blocks a login, a payment check is pending, or your location needs a law check. We use the chat trail to keep the response tied to your case.

Written request

For changes to your profile or a formal question about a condition, send a short written request with the date and the issue. We reply after we match the request to your account and confirm the next step.

DATA CARE

How We Handle Records

We handle this policy area through a few simple controls: data only for account use, cookies for session memory, and security checks when a profile or wallet action…

Data use

We use your profile, device and wallet records only to run the account, apply these terms, check for misuse and…

Cookies

Cookies help us remember login state, language choice and session safety.

Account security

Keep your password private and use the same phone number and email you opened the account with.

Retention

We keep account and transaction records for the period needed for tax, dispute handling and system checks, then archive or…

Change requests

If you need a correction to your name, contact email or other profile field, send the exact change you want…

Contact route

For questions about access, local-law eligibility or any clause here, use the contact route shown in support.

Questions About These Terms

These questions cover the parts people ask about most: acceptance, changes, access, verification, record keeping and the route for corrections. Read them with the full terms so you know how we handle your account in India and when local law decides what can be shown or used. If anything here differs from your situation, send support the clause and the date, and we will match the reply to your account.

Yes. Opening an account means you accept the terms in force at that moment. If you do not agree, do not proceed, because access, wallet use and support handling all follow the same page.

We may change a clause when law, payment rules or account controls change. When that happens, we replace the text on this page, and the version shown here becomes the one that applies.

Access depends on local law and is available where local law permits. If your location is not eligible, you should not open or use the account from there, and the site may block access.

We may ask for identity or payment checks before changing sensitive details or releasing funds, because the account must match the person using it. That step helps us keep records accurate and avoid mistakes.

Send your email on file, account ID and the exact correction you want. If we need a document to match the request, support will tell you which file to send and how to send it.

We keep records for as long as needed for legal duties, dispute handling and account safety checks, then archive or remove them under our retention rules. The period may differ by place of use.

Use the contact route in the support section and quote the clause name or the line that concerns you. We will explain how it applies to your account and what next step is possible.

Terms For Opening Your Account

Where To Reach Us

Email desk

In-app chat

Written request

How We Handle Records

Data use

Cookies

Account security

Retention

Change requests

Contact route

Questions About These Terms

01 Do I need to accept these terms first?

02 Can you change the terms later?

03 What if access is not allowed where I am?

04 Why do you ask for checks on my account?

05 How do I ask for a correction?

06 How long do you keep my records?

07 Who should I contact if I disagree with a clause?

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